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Appointment, Prescription Requests and Access to your GP Record
The Practice provides an on-line booking service for appointments, ordering repeat prescriptions and accessing your summary medical record. This is designed to help those patients who have difficulty in contacting the surgery during normal surgery hours. The electronic service is called "SystmOnline".
Care Navigation
The right care from the right person, first time
When you ring to book an appointment, you might notice our reception team will ask you for a brief outline of how we can help you.
This is because we have introduced something called Care Navigation. It means our reception team has been trained to ensure they can help you to find the best service for your needs, so you can receive the right care more quickly. Anything you share with our team will be kept confidential.
Through this specialist training, our team will be able to direct you to the most appropriate clinician or service for your needs.
Surgery Closed for Training
The practice will be closed for training from 13:00 on the following afternoons:-
- Wednesday 24th January 2024
- Thursday 22nd February 2024
- Tuesday 19th March 2024
- Wednesday 24th April 2024
- Thursday 23rd May 2024
- Tuesday 18th June 2024
- Wednesday 24th July 2024
- No training in August
- Tuesday 17th September 2024
- Wednesday 16th October 2024
- Thursday 21st November 2024
We will re-open at 08:00 the following morning.
Should you require urgent medical attention on any of these afternoons, please telephone the surgery on 01943 604455 and your call will be re-directed to the Out of Hours service.
Prescriptions due to be collected on these days will be available from 09:00 the following morning.